Changelog of 472023
Microsoft Teams: Queues App – adding Service level for Realtime stats
Service level is now available as part of Queues App realtime stats. Authorized users will be able to review the Service level metric and adjust staffing accordingly.Feature ID: 472023
Added to roadmap: Wed Dec 11 2024
Last modified: Wed Dec 11 2024
Product(s): Microsoft Teams
Cloud instance(s): Worldwide (Standard Multi-Tenant)
Platform(s): Desktop
Release phase(s): General Availability
Status: In development
Preview Available:
Rollout Start: February CY2025